At LabubuMX.store, we are committed to providing a smooth and reliable shopping experience. Below are the details of our delivery process and return policy.

Delivery Policy

Shipping Timeframes

  • Processing Time: Orders are processed within 1–3 business days after payment is confirmed.

  • Delivery Time:

    • Standard Shipping: 7–15 business days (may vary based on location)

    • International Shipping: 10–21 business days

Please note: Delivery times may be affected by holidays, customs delays, or unexpected logistics issues.

Shipping Fees

  • Standard Shipping: Free on orders over $50

  • A flat rate will be applied at checkout for orders under $50, based on destination.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery status.

Shipping Locations

We offer worldwide shipping. However, certain regions may have restrictions. Please contact us prior to ordering if you are unsure about shipping to your location.

Return & Exchange Policy

We want you to be satisfied with your purchase. If there is any issue, we are here to help.

Return Conditions

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Customers are responsible for return shipping unless the item is defective or incorrect.

How to Request a Return

  1. Contact us at sales@labubumx.store with your order number and reason for return.

  2. Wait for return approval and instructions before sending the item.

  3. Once the item is received and inspected, a refund or replacement will be processed within 3–5 business days.

Non-Returnable Items

  • Sale or clearance items

  • Gift cards or downloadable items (if applicable)

  • Used or damaged products caused by the customer

Need Help?

If you have questions about your order, delivery, or return process, feel free to contact us:
Email: sales@labubumx.store